Shipping policy

<h2>Shipping Policy – SIBILLAE</h2>

<p>Every order from <strong>SIBILLAE</strong> is prepared with sacred attention to detail. Below you will find our shipping terms and guidelines.</p>

<h3>📦 Processing Time</h3>
<p>All orders are typically processed and handed over to the shipping carrier within <strong>2–3 business days</strong> of order confirmation.</p>

<h3>🚚 Shipping Carriers</h3>
<p>We use trusted carriers to ensure safe and timely delivery:</p>
<ul>
  <li>SDA</li>
  <li>Poste Italiane</li>
  <li>UPS</li>
</ul>
<p>Carrier selection depends on the destination, weight, and service availability.</p>

<h3>🌍 Shipping Destinations</h3>
<p>We ship both within Italy and internationally. Shipping times vary based on your location and the selected shipping method at checkout.</p>

<h3>💸 Shipping Costs</h3>
<p>Shipping costs are calculated at checkout and depend on the delivery address and chosen service. Occasionally, we offer complimentary shipping for special drops or selected regions.</p>

<h3>📦 Packaging</h3>
<p>Your jewel is packed like a relic — in sensorial textures, wrapped in sacred care. Every piece is placed in its own dedicated box with a printed story and protective materials.</p>

<h3>🕯 Tracking</h3>
<p>You will receive a tracking number by email once your order has been dispatched. If you do not receive your tracking within 3 business days, please contact <strong>support@sibillae.com</strong>.</p>

<h3>📭 Lost or Delayed Shipments</h3>
<p>SIBILLAE is not responsible for delays or losses caused by the shipping carrier once the parcel is in transit. However, we will do our best to assist in the recovery or resolution process.</p>

<h3>📍 Delivery Address Responsibility</h3>
<p>Please ensure your shipping address is correct. We cannot be held responsible for packages delivered to incorrectly provided addresses.</p>