Terms of service

<h2>Terms of Service – SIBILLAE</h2>

<p>Welcome to <strong>SIBILLAE</strong>. These Terms of Service govern your access to and use of our website and services. By placing an order, you agree to be bound by the following terms.</p>

<h3>1. Legal Entity</h3>
<p><strong>SIBILLAE</strong><br>
Via Sabotino 23<br>
20081 Abbiategrasso (MI)<br>
Italy<br>
VAT ID: 13609680965</p>

<h3>2. Scope of Sale</h3>
<p>We sell both to private customers (B2C) and to professional clients such as boutiques and retailers (B2B), within Italy, the EU, and internationally.</p>

<h3>3. Products</h3>
<p>All products sold are unique vintage pieces. Due to their nature, variations, imperfections, and signs of age may be present. These are considered part of the item's character and not defects.</p>

<h3>4. Orders and Fulfillment</h3>
<p>Orders are typically prepared and handed over to the shipping carrier within <strong>2–3 business days</strong> from purchase confirmation.</p>

<h3>5. Payment Methods</h3>
<p>We accept the following payment methods:</p>
<ul>
  <li>Credit Card</li>
  <li>PayPal</li>
  <li>Shopify Payments</li>
</ul>

<h3>6. Shipping & Risk</h3>
<p>Once an order has been transferred to the shipping carrier, we are not liable for any delays or losses caused by the carrier. Any issues must be addressed directly with the shipping provider.</p>

<h3>7. Returns & Refunds</h3>
<p>Please refer to our dedicated <a href="/policies/refund-policy">Return and Refund Policy</a> for full details on how we handle returns and refunds.</p>

<h3>8. Intellectual Property</h3>
<p>All content on this website—including images, text, design, and symbols—is the property of SIBILLAE and may not be copied or reproduced without explicit permission.</p>

<h3>9. Governing Law</h3>
<p>These Terms are governed by and interpreted in accordance with Italian law. Any disputes shall be handled by the competent courts of Milan, Italy.</p>

<h3>10. Updates</h3>
<p>We reserve the right to update these Terms at any time. Any changes will be posted on this page and apply from the date of publication.</p>